Privacy Policy

Introduction

At Online Austin, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our platform or purchase courses.

By using our website and services, you consent to the practices described in this policy.

Information We Collect

We collect information to deliver better services to our learners, including:

1. Personal Information

• Full name
• Email address
• Phone number
• Billing or payment details
• Country or city of residence

2. Usage Data

• Pages visited on our website
• Course progress, quiz results, and session duration
• Device type, IP address, and browser information

3. Communication Data

Messages, feedback, or inquiries sent through our support channels or forms.

How We Use Your Information

We use your personal data to:

• Process course enrollments and payments
• Provide course access and student support
• Personalize your learning experience
• Improve platform performance and course quality
• Send important updates, offers, and learning tips (you may opt out anytime)

We do not sell or rent your personal information to third parties.

Data Protection

We use industry-standard encryption and security practices to protect your data from unauthorized access or misuse.
However, you are also responsible for keeping your password secure and logging out after each session.

Cookies and Tracking

Our website uses cookies to:

• Remember your login preferences
• Track site analytics for improvement
• Customize your experience

You can disable cookies through your browser settings, but some website features may not function properly.

Third-Party Services

We may use third-party providers (e.g., payment gateways, analytics tools, or email platforms) to enhance our services.
These providers follow strict data protection standards and are authorized to use your data only as necessary to perform their tasks.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or deletions
• Withdraw consent to marketing communications

To exercise these rights, contact info@onlineaustin.co.

Data Retention

We retain user information only as long as necessary for course access, legal compliance, and service improvement.

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

Last updated: October 2025